Workplace Dispute & Conflict Resolution Services

Our Workplace Dispute & Conflict Resolution Services:

Our workplace dispute and conflict resolution services include, but are not limited to:

Challenging Workers Compensation Claims and Liability: 

Navigating Workers’ Compensation claims can be complex, particularly when employers face disputes regarding liability or the appropriateness of decisions made by WorkCover agents or regulatory bodies. We provide robust support by facilitating discussions with your state’s relevant authorised WorkCover Agents or regulatory entities. Our team ensures employers’ concerns are fully articulated, correct inquiries are conducted, and decisions are both sustainable and objective. By advocating for your business’ position and ensuring a fair review process, we help to protect your interests while fostering transparency and accountability in claims management.

Workplace Conciliation: 

As an incorporated legal practice, we offer expert representation in conciliations and tribunals, ensuring your business has skilled advocacy during disputes. For jurisdictions where lawyers have no right to appear, we also provide experienced non-lawyer advocates capable of delivering effective representation. Our services extend to appeals of Workers’ Compensation claim decisions, including appearances before the Victorian Workplace Injury Commission (WIC) and like entities throughout Australia, Legal Briefing Submissions to your insurers and/or your state or territory’s WorkCover Authorities, tribunals and courts. Our combined legal and advocacy expertise ensures your case is presented with clarity and strength, giving you the best chance of achieving a favourable outcome while maintaining compliance with relevant legal frameworks.

Workplace Mediation:

When disputes arise, mediation is often an effective way to resolve conflicts without escalating to formal legal proceedings. Our mediation services facilitate open, constructive dialogue between parties to reach mutually beneficial resolutions. Hentys understands the nuances of workplace disputes, and our extensive experience in arranging and attending to mediation with our clients helps de-escalate tensions, promotes understanding, and guides both sides toward amicable agreements. This approach not only resolves current conflicts but can also preserve relationships and improve workplace dynamics for the future.

Legal Guidance:

Workplace disputes, particularly Workers’ Compensation disputes, often involve intricate legal considerations. We offer comprehensive legal and industrial guidance to help employers understand their obligations, employee rights, and potential options for dispute resolution. Whether you need advice on the legal implications of a claim, liability in other overlapping areas of employment law, the proper steps to escalate a dispute, or strategies to protect your business, our expertise ensures you are well-prepared. Our proactive and strategic approach helps you navigate complex legal processes confidently and clearly.

Preventative Measures:

Preventing workplace disputes is always preferable to resolving them. We work with businesses to develop robust conflict management policies and procedures that reduce the likelihood of future disputes. These measures include proactive risk assessments of your business, employee training, and clear documentation standards to address potential issues for resolution before they escalate. By establishing strong preventative frameworks, we help you create a more harmonious workplace environment while minimising the risk of costly and time-consuming disputes.

By engaging our dispute resolution services, businesses can minimise the likelihood of litigation, WorkCover claims being filed, and maintain positive relationships with employees while adhering to industrial laws and regulations.